joya app Privacy Policy
Last updated: January 2025
Your information is safe with us
Joya app places the highest priority on protecting users' personal information. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.
1. What Information Is Collected
During account registration, joya app collects the following information:
- Name, email address, and mobile number
- Date of birth (for age verification)
- Payment information (bKash/Nagad number)
- Technical information about your device and browser
We only collect information that is genuinely necessary for operating the platform. Unnecessary personal information is never requested.
2. How Information Is Used
The collected information is used for the following purposes:
- Account creation and management
- Payment and withdrawal processing
- Security verification and fraud prevention
- Providing user support
- Platform improvement
Your information is never sold to third parties. However, it may be shared with relevant authorities in cases of legal obligation or fraud investigation.
3. Data Protection Methods
Joya app uses industry-standard technology to protect user data. Sensitive information is stored in encrypted form and can only be accessed by authorized personnel on a strictly limited basis.
- All connections are handled through secure protocols
- Passwords are stored as hashes and are never stored in plain text
- Regular security audits are conducted
4. User Rights
Every user of joya app has the following rights:
- Right to view and correct your own information
- Right to request account closure and data deletion
- Right to opt out of marketing communications
For any data-related requests, contact us at [email protected] or FAQ Section View.
5. Policy Changes
This privacy policy may be updated as needed. Users will be notified of any significant changes. Continued use of the platform will be considered as consent to the updated policy.